You can contact your TPA (Third party Administrator).

It’s Healthcare Administrator, that processes Non-insurance base Self Funded Schemes & other Healthcare Services.

When you make a call please mention your UHID number of your Unique Healthcare card Number which is on your card if you have one. On establishing your identity your queries will be answered.

Timelines for intimating Healthcare Administrator within 24 hrs, mentioned in terms & conditions.

Being Non-insurance base Self Funded Schemes your cover start from day one.

You can avail cashless facility only in hospitals those are empanelled with Unique Healthcare . You can get the list of empanelled hospitals on our website www.uniquehealthcare.org.in accordingly to obtain the information of the empanelled hospital in your city. You need to submit the UHMS ID card /Ration Card/Government-valid photo Identity proof of the patient at the TPA counter in the hospital to avail the Cashless facility.

Hospital authority fills & e-preuath a request letter with the required documents to the Healthcare Administrator after verifying the authenticity of all the complete documents required, an Authorization letter is issued by sending e-approval from the Healthcare Administrator to the hospital authority sanctioning a calculated amount.

Minimum time required to give approval is 2 Hours.

Healthcare Administrator can be contacted to clarity all your doubts regarding the Scheme terms & conditions.

info@uniquehealthcare.org.in

If you have submitted Enrollment form which is verified by concern Department to Unique Healthcare office, then you will get the UH&MS ID card within 15 working days. In case of emergencies you can download the E card from our website i.e www.uniquehealthcare.org.in

Once the claim has been rejected the customer has to send the request to the concern unit

Being Non-Network Hospital you to go for Reimbursement